Notes and briefings

Sarah Dickson, Code Compliance Officer, explains how we’ve improved the way we work with our suppliers

Sarah Dickson

Being part of Asda requires an absolute focus on doing the right things for our customers – and critically, that’s about offering them the best possible value when they shop with us.

Everyone in Asda takes their responsibilities under GSCOP really seriously. As Code Compliance Officer for Asda, I am here for any suppliers who have questions about GSCOP or working with us. I am part of Asda’s Compliance team and meet with suppliers and buyers week in week out, providing training and regular communications. Sometimes, suppliers don’t raise concerns with me directly but I’m here to help them and can fix them quickly.

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Posted in Notes and briefings on 04 September 2017
Notes and briefings

Asda Classic Fish Pie
Date code: 7th Sept
Price: £3.00
Barcode: 505478134646

What’s happened?

A small number of Asda Classic Fish Pies have been identified as containing Asda Pulled Chicken and Bacon Pie. Asda Pulled Chicken and Bacon Pie contains mustard and therefore is not suitable for customers who are allergic.

What should you do?

If you have purchased Asda Classic Fish Pie 800g use by 7th Sept please bring it back to your nearest store where you will be given a full refund. You do not need your receipt.

We are very sorry for any incovenience caused. If you would like any further information please contact:

Asda Customer Relations: 0800 952 0101

Posted in Notes and briefings on 01 September 2017
Notes and briefings

Stagg Classic Chilli Con Carne

Product affected: Stagg Classic Chilli Con Carne
Affected Date Code of Product: (Only cans with above coding are affected) E 15.05.2019

What’s happened?

Tulip Ltd is recalling STAGG® Classic Chilli cans with the above coding due to a very small percentage containing an incorrect product. The incorrect product also contains 1.04% milk protein, which is an allergen that is not declared on the label.

What should you do?

If you have purchased a can of STAGG® Classic Chilli recently please check the coding on the bottom of the can. If it matches the above please contact their helpdesk number below and they can organise the return and replacement of this product.

No other STAGG® products have been affected, and this issue only relates to cans with the above coding. All STAGG® Classic Chilli cans that do not have the coding above are not linked to this issue.

We would like to offer our sincere apologies for any inconvenience caused by this issue. Helpdesk contact: call 01926 475680 or email sales.admin@tulipltd.co.uk

Posted in Notes and briefings on 24 August 2017
Notes and briefings

Statement: The safety of our food is of paramount importance and we take all issues regarding the production of our food extremely seriously.

We are recalling a small batch of the following below products due to possible glass fragments. This is a precaution only.

Peter’s Food Service

Products 1

Product: Premier Chicken Tikka Slice
Barcode: 5011187104295
Use by Date: 20 & 21 Aug 17

Product: Premier Cheesy Bean & Sausage Slice
Barcode: 5011187104103
Use by Date: 20 Aug 17

Product: Premier Chicken & Bacon Slice
Barcode: 5011187107494
Use by Date: 21 Aug 17

Product: Peter’s Cheese & Onion Deli Pastry
Barcode: 5011187109221
Use by Date: 20 Aug 17

ASDA Own Brand – 2pk ASDA slices

Products 2

Product: Steak
Barcode: 5052449643350
Use by Date: 19 & 20 Aug 17

Product: Peppered Steak
Barcode: 5052449439304
Use by Date: 19 & 20 Aug 17

Advice to consumers: If you bought this product, do not eat it. Instead, dispose of product and go to any Asda store with proof of purchase for a full refund. We are very sorry for any inconvenience caused. If you would like any further information please contact Asda Customer Relations – 0800 952 0101.

Please be assured that no other products are affected.

We woukl like to apologise to our customers for any inconvenience caused.

Posted in Notes and briefings on 11 August 2017
Notes and briefings

Galaxy Milk recall

Galaxy Milk 200g
Barcode: 500015944423
Price: £1.50
Date Code: 06/05/2018

Galaxy 4×42g
Barcode: 500015947031
Price: £1.00
Date Code: 06/05/2018

What’s happened?
Mars Chocolate UK and Mars Ireland has announced the voluntary recall of the two Galaxy products detailed above due to the potential presence of Salmonella. These are the only two Galaxy products affected that were available from Asda.

What you should do?
If you have purchased either of these Galaxy products from Asda, you should not eat it. Please bring it back to your nearest store where you will be given a full refund. You do not need your receipt.

Customers can contact the Mars Consumer Care team to arrange return and reimbursement.

Telephone: 0800 952 0084 Email: www.mars.co.uk/contact

We are very sorry for any inconvenience caused. If you would like any further information please contact: Asda Customer Relations – 0800 952 0101.

Posted in Notes and briefings on 12 June 2017