Notes and briefings

Galaxy Milk recall

Galaxy Milk 200g
Barcode: 500015944423
Price: £1.50
Date Code: 06/05/2018

Galaxy 4×42g
Barcode: 500015947031
Price: £1.00
Date Code: 06/05/2018

What’s happened?
Mars Chocolate UK and Mars Ireland has announced the voluntary recall of the two Galaxy products detailed above due to the potential presence of Salmonella. These are the only two Galaxy products affected that were available from Asda.

What you should do?
If you have purchased either of these Galaxy products from Asda, you should not eat it. Please bring it back to your nearest store where you will be given a full refund. You do not need your receipt.

Customers can contact the Mars Consumer Care team to arrange return and reimbursement.

Telephone: 0800 952 0084 Email: www.mars.co.uk/contact

We are very sorry for any inconvenience caused. If you would like any further information please contact: Asda Customer Relations – 0800 952 0101.

Posted in Notes and briefings on 12 June 2017
Notes and briefings

Quorn Cocktail Sausages

Date Code: Use by 7th June 2017
Price £1.50 Barcode: 501950302302

What’s happened?

This product is being recalled as it contains Milk and Barley, which are not mentioned on the label due to a labelling error. For anyone with an allergy to Milk or Barley Gluten, this makes the product unsuitable and should be avoided.

What should you do?

If you have purchased Quorn Cocktail Sausages 180g with a use by date of 07 June 2017, please bring it back to your nearest store where you will be given a full refund. You do not need your receipt.

We are very sorry for any inconvenience caused. If you would like any further information please contact:

Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 31 May 2017
Notes and briefings

Batch & date Code: L13/080 16/12/2017
Price: 75p
Barcode: 502648947747

Allergen alert Cofresh Cornflake Mix 325g

What’s happened?
Cofresh is recalling a batch of its Cornflake Mix snack because it has been mis-packed with Cofresh’s Salted Rice Sticks. The rice sticks contain wheat flour (gluten) which is not mentioned on the label for the Cornflake Mix. This means the product is a possible health risk for anyone with an allergy or intolerance to wheat, flour or gluten. Only product purchased from Asda or Morrison stores with this batch number are known to be affected.

What you should do?
If you have purchased Cofresh Cornflake Mix 325g please bring it back to your nearest store where you will be given a full refund. You do not need your receipt.

We are very sorry for any inconvenience caused. If you would like any further information please contact: Asda Customer Relations – 0800 952 0101 or Cofresh Customer Services on 01162340246 email customerservice@cofresh.com

Posted in Notes and briefings on 09 May 2017
Notes and briefings

Max Brother Carry & Hang Nightlights

Price: £17.50

Barcode: 5060164670384, 5060164671527, 5060164670391 and 5060164671503

What’s happened?

Brother Max has identified a potential safety issue with their Carry and Hang
Nightlights following an isolated incident where the product overheated.

The incident is being fully investigated and due to the potentially serious nature of the risk and their commitment to safety, as a precautionary decision, Brother Max has voluntarily recalled this product until further notice.

What you should do?

If you have purchased a Brother Max Carry and Hang Nightlight you should stop using it immediately and unplug at the mains. This product was only available from Asda via George.com.

We are very sorry for any inconvenience caused. If you would like any further information please contact: Asda Customer Relations on 0800 952 0101, Brother Max Customer Care on 01280 878266, or email family@brothermax.com.

Posted in Notes and briefings on 04 May 2017
Notes and briefings

Asda Limited Edition Szechuan Chicken

Date Code: Use by 29 Apr
Price: £4.00 Barcode: 5054781530756S

What’s happened?

It has come to our attention that Asda Limited Edition Szechuan Chicken as detailed above contains barley which is not detailed in the ingredients.

What should you do?

If you have purchased Asda Limited Edition Szechuan Chicken please bring it back to your nearest store where you will be given a full refund. You do not need your receipt.

We are very sorry for any inconvenience caused. If you would like any further information please contact:

Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 26 April 2017