Notes and briefings

Soya and mustard in Asda Chosen by you cocktail sausage and tomato dip pack 80g

Incorrect label

Date code: Use by 5th September
Price: £1.00
Barcode: 0505244989613

What’s happened:
The wrong label stating Cocktail sausage and tomato dip has been put onto a chicken product. There is a presence of soya and mustard in the product which is not declared on the packaging and is therefore a potential allergen risk for customers who are sensitive to soya and mustard.

What you should do:
If you have bought a cocktail sausage and tomato dip please return it to your nearest store where you will be given a full refund. You do not need your receipt. We are very sorry for any convenience caused and will ensure this doesn’t happen again.

No other date codes have been affected.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 21 August 2013
Notes and briefings

Product: Asda Sliced Bread White 800g baked in store

Date code: Use By: 07/08/2013

Price: £0.79

Barcode: 05051413856949

What’s happened:
This batch of product is potentially contaminated with a small amount of metal. It’s only the product made in the Oldbury store that’s affected, and no other lines or date codes are affected.

What you should do:
Please bring the product back to store with or without a receipt for a refund.

We are very sorry for any inconvenience caused and will ensure this doesn’t happen again.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 02 August 2013
Notes and briefings

Price: £3.00

Barcode: 5011231809022

Model Number: 80902

Disney Monsters University Sports Bottle

What’s happened

As a precaution Asda’s supplier Spearmark is recalling the Disney Monsters University Sports Bottle, due a potential choking hazard presented by the rubber drinking nozzle detaching from the lid.

What you should do

If you have purchased the Disney Monsters University Drink Bottle after 1st July 2013 from Asda, please dispose of it or take it back to your local store for a full refund. No receipt necessary. To help identify the product that needs to be recalled there is a label on the base of the product that will include the following Model Number No 80902 no other Sport Bottle products are not affected.

We would like to apologise for any inconvenience. If you require further information, or have specific questions or concerns, please contact Spearmark using the below details.

Spearmark

www.spearmark.co.uk

Posted in Notes and briefings on 31 July 2013
Notes and briefings

Mustard, celery and wheat in Asda Beastie Bites 6 × 25g packs

Asda Beastie Bites

Date code: All date codes
Price: £1.38
Barcode: 05052449142235

What’s happened:
We’ve found that Asda Chosen by you Beastie Bites 6×25g contains mustard, celery and wheat. These allergens are not declared on the packaging and therefore there is a potential allergy risk for customers who are sensitive to mustard, celery and wheat.

What you should do:
If you have bought ASDA Chosen by you Beastie Bites 6×25g, please bring it back to your nearest store where you will be given a full refund. You do not need your receipt.

No other date codes have been affected.

We are very sorry for any inconvenience caused and will ensure this doesn’t happen again.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 30 July 2013
Notes and briefings

Asda Hair Straightner

Product: Asda Hair Straightener with pink ceramic plates

Model Number: ZD26

Barcode: 05052449208504

Price: £7.96

What’s happened:

As a precaution Asda is recalling the Asda Hair Straightener due to the possible risk of overheating or potential shock.

What you should do:

If you have purchased the Asda Hair Straightener after 1st September 2012, please dispose of it or take it back to your local Asda for a full refund. No receipt necessary. To help identify the product that needs to be recalled there is a label on the handle of the product that will include the following code: 15B.10.12.106 – Model Number ZD26. No other Asda hair styling products are affected.

We would like to apologise for any inconvenience.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 15 July 2013