Notes and briefings

Mustard, celery and wheat in Asda Beastie Bites 6 × 25g packs

Asda Beastie Bites

Date code: All date codes
Price: £1.38
Barcode: 05052449142235

What’s happened:
We’ve found that Asda Chosen by you Beastie Bites 6×25g contains mustard, celery and wheat. These allergens are not declared on the packaging and therefore there is a potential allergy risk for customers who are sensitive to mustard, celery and wheat.

What you should do:
If you have bought ASDA Chosen by you Beastie Bites 6×25g, please bring it back to your nearest store where you will be given a full refund. You do not need your receipt.

No other date codes have been affected.

We are very sorry for any inconvenience caused and will ensure this doesn’t happen again.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 30 July 2013
Notes and briefings

Asda Hair Straightner

Product: Asda Hair Straightener with pink ceramic plates

Model Number: ZD26

Barcode: 05052449208504

Price: £7.96

What’s happened:

As a precaution Asda is recalling the Asda Hair Straightener due to the possible risk of overheating or potential shock.

What you should do:

If you have purchased the Asda Hair Straightener after 1st September 2012, please dispose of it or take it back to your local Asda for a full refund. No receipt necessary. To help identify the product that needs to be recalled there is a label on the handle of the product that will include the following code: 15B.10.12.106 – Model Number ZD26. No other Asda hair styling products are affected.

We would like to apologise for any inconvenience.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 15 July 2013
About Asda

We raised £285,437.67 for charity and good causes through the sale of single use bags at our stores in Wales last year.

Bag for Life

We introduced the 5p charge for single use carrier bags in October 2011 after the Welsh Assembly Government passed legislation to reduce carrier bag usage. We are pleased to report that not only have our customers used fewer bags for their shopping, they have also supported some fantastic causes in their local communities with the money raised from the sale of carrier bags.

Find out more.
Posted in About Asda on 16 May 2013
Notes and briefings

Shellfish in an Asda Chosen By You Chicken & Mushroom Noodle Pouch 400g

Date code: Use By 22nd and 23rd of April

Price: £2.50
Barcode: 505141338926

What’s happened:
We’ve found that ASDA Chosen by You Chicken & Mushroom Noodle Pouch 400g, Use By Date of the 22nd & 23rd of April has a presence of shellfish which has not been declared on the packaging and therefore is a potential allergy risk for customers who are sensitive to shellfish.

What you should do:
If you have bought a ASDA Chosen by You Chicken & Mushroom Noodle Pouch 400g, Use By Date of the 22nd & 23rd of April, please bring it back to your nearest store where you will be given a full refund. You do not need your receipt.

No other date codes have been affected.

We are very sorry for any inconvenience caused and will ensure this doesn’t happen again.

If you would like any further information please contact:
Asda Customer Relations – 0500 100 055

Posted in Notes and briefings on 18 April 2013
Notes and briefings

Update February 13th 2014: Since 2013 many of the products previously listed below have been reformulated and reintroduced into store. We’d like to reassure customers that there are no issues with products of the same name now in store.

The following products have been withdrawn from sale at Asda (dates show when each product was withdrawn from sale).

Click here to read what we’re doing to ensure you can have confidence in the food you buy at Asda.

Tested positive for horse DNA above trace elements

  • Lean Beef Mince 454g (frozen) (16 Jan 13)
  • Smart Price corned beef (canned 340g) (8 March 13); further tests on 9 April found very low levels of horse medication phenylbutazone, also known as bute
  • Chosen By You corned beef (canned 340g) (8 March 13)

Tested positive for trace elements of horse DNA

  • 4 Chargrilled Beef Quarter Pounders 454g (frozen) (16 Jan 13)
  • 4 Beef Quarter Pounders with Cheese & Jalapenos 454g (frozen) (16 Jan 13)
  • 8 Smart Price Beef Burgers 397g (frozen) (16 Jan 13)
  • 4 Aberdeen Angus Quarter Pounders 454g (frozen) (16 Jan 13)

Tested positive for pork DNA above trace elements

  • 400g Spaghetti & Meatballs (frozen) (21 Feb 13)
  • 400g Beef Cannelloni (frozen) (21 Feb 13)
  • 400g Asda Beef Lasagne (frozen) (22 Feb 13)

Tested positive for trace elements of lamb DNA

  • Asda sandwich steak 240g (frozen) (6 Feb 13)

Withdrawn from sale as a precaution

  • 4 Pork and Apple Quarter Pounders 454g (frozen) (16 Jan 13)
  • 16 Beef Burgers 907g (frozen) (16 Jan 13)
  • American Inspired 4 Beef Quarter Pounders with Cheese & Gherkins 454g (frozen) (16 Jan 13)
  • Chinese Inspired 4 beef quarter pounders 454g (frozen) (16 Jan 13)
  • Italian Inspired 4 beef quarter pounders 454g (frozen) (16 Jan 13)
  • Morocco Inspired 4 beef quarter pounders 454g (frozen) (16 Jan 13)
  • Mexican Inspired 4 beef burgers 227g (frozen) (16 Jan 13)
  • 4 Chilli Beef Quarter Pounders 454g (frozen) (16 Jan 13)
  • Asda diced pork 454g (frozen) (16 Jan 13)
  • Asda diced beef 454g (frozen) (16 Jan 13)
  • Smart Price mince 454g (frozen) (16 Jan 13)
  • Lean beef mince 454g (frozen) (16 Jan 13)
  • Asda lamb mince 454g (frozen) (16 Jan 13)
  • Asda mince 907g (frozen) (16 Jan 13)
  • Asda beef and onion mix 454g (frozen) (16 Jan 13)
  • Asda chilli mix 454g (frozen) (16 Jan 13)
  • Asda bolognese mix 454g (frozen) (16 Jan 13)
  • Asda fajita mix 454g (frozen) (16 Jan 13)
  • Asda casserole mix 500g (frozen) (16 Jan 13)
  • 4 Dalepak gammon grills 340g (frozen) (16 Jan 13)
  • 4 Dalepak lamb grills 320g (frozen) (16 Jan 13)
  • 4 Dalepak lamb grills 4x 80g (frozen) (16 Jan 13)
  • 4 Dalepak bacon crispbake 4x 90g (frozen) (16 Jan 13)
  • 4 Dalepak beef crispbake 4x 90g (frozen) (16 Jan 13)
  • Chinese pork ribs 4x 75g (frozen) (16 Jan 13)
  • 4 Asda 100% beef quarter pounders 454g (frozen) (6 Feb 13)
  • 4 Asda beef quarter pounders 454g (frozen) (6 Feb 13)
  • 8 Asda beef burgers 454g (frozen) (6 Feb 13)
  • 4 Asda big eat burgers 680g (frozen) (6 Feb 13)
  • Findus beef lasagne 500g (frozen) (6 Feb 13)
  • Asda 20 meatballs 500g (frozen) (13 Feb 13)
  • Beef Broth Soup 600g (14 Feb 13)
  • Meat Feat Pasta Sauce 500g (14 Feb 13)
  • Chilli Con Carne Soup 400g (14 Feb 13)
  • 400g Good For You Beef Lasagne (frozen) (22 Feb 13)
  • 1.4kg Asda Family Lasagne (frozen) (22 Feb 13)
  • Asda Microwave Pizza Beef & Jalepeno Pizza (frozen) (22 Feb 13)
  • Asda Bolognese Lunchpot (frozen) (22 Feb 13)
  • Chosen By You Chilli Meat Feast Pizza (frozen) (1 March 13)
  • Chosen By You Chilli Beef Pizza (frozen) (1 March 13)
  • Chosen By You Stonebaked BBQ Meat Feast Pizza (frozen) (7 March 13)
  • Chosen By You Extra Thin Tex Mex Pizza (frozen) (7 March 13)
  • Chosen by You BBQ Lamb Kofta and Chilli Beef Kebabs 400g (frozen) (13 March 13)


Posted in Notes and briefings on 09 April 2013