Notes and briefings

Island Delight Vegetable Shortcrust Patties 140g

Date Code: 12 October 2016 Batch Code: 384
Price: £0.75 Barcode: 502926600004

What’s happened?
The Island Delight Vegetable Shortcrust Patties are being recalled due to a risk of Saltfish patties being packed in Vegetable patties packaging. This means the product is not suitable for vegetarians and may cause concern for people allergic to fish.

What you should do?
If you have purchased the Island Delight Vegetable Shortcrust Patties from Asda please bring it back to your nearest store where you will be given a full refund. You do not need your receipt.

We are very sorry for any inconvenience caused. If you would like any further information please contact Island Delight via

joanna@cleone.co.uk or Tel 0121 445 9815

OR

Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 06 October 2016
Notes and briefings

Rubicon Mango 2L

Batch codes: Feb 2017 6149, Feb 2017 6150, Mar 2017 6176 & Mar 2017 6177
Price: £1.49 Barcode: 500038203306

What’s happened?
As a precautionary measure A.G. Barr is recalling four batches of its Rubicon Sparkling Mango (2 litre) because of signs of fermentation and the possibility that increased pressure caused by this fermentation may cause the bottle to burst. Whilst the product may be unpleasant in taste or odour, it is not harmful to health.

What you should do?
If you have any of the affected products at home please take a note of the full set of codes displayed on the neck of the bottle before disposing of any product, taking care when handling.

The Rubicon consumer care team can then be contacted on rubicanconsumercare@agbarr.co.uk

If you have purchased this product from Asda, you can return it back to your nearest store where you will be given a full refund. You do not need your receipt.

We are very sorry for any inconvenience caused. If you would like any further information please contact:

Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 06 October 2016
Notes and briefings

Price: £9.98
Barcode: 61535712235

Taylors Cafetiéres

What’s happened?
Taylors of Harrogate is recalling the above eight cup cafetiéres, branded ‘Taylors of Harrogate’ and given away free with packs of Taylors of Harrogate Limited Edition Christmas Blend coffee in Asda between 12th November and early 2016, or available to purchase in some Asda stores since then.

These products are being recalled following investigations into a complaint that the glass beaker broke during normal use.

What you should do?
If you obtained one of these promotional cafetiéres from Asda, please stop using it and take it back to the customer service desk of your nearest Asda store where you will be issued with a full refund. You do not need your receipt.

We are very sorry for any inconvenience this may cause. If you would like any further information please contact: Taylors of Harrogate – 0500 418898 or email customer.services@bettysandtaylors.co.uk or call Asda Customer Relations – 0800 952 0101.

Posted in Notes and briefings on 03 October 2016
Notes and briefings

Linwoods Multigrain Loaf 400gms

All Best Before dates up to and including 10 Sept 2016
Price: £1.30
Barcode: 501688700594

What’s happened?
Linwoods is recalling its 400gms Multigrain Loaf because the product contains soya which is not emphasised as an allergen in the ingredients list. This means the product may pose a possible health risk for anyone with an allergy to soya.

This product is only available in our Northern Ireland stores.

What you should do
If you have purchased a Linwoods Multigrain Loaf, with a Best Before dates as above from Asda, please bring it back to your nearest store where you will be given a full refund. You do not need your receipt.

If you have an allergy to soya, do not eat this product.

We are very sorry for any inconvenience caused. If you would like any further information please contact:

Linwoods – 02837568477

Or

Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 08 September 2016
Notes and briefings

We wanted to let you know of a problem that is affecting some customers in our Chadwell Heath store.

If you shopped at Asda Chadwell Heath on 26th, 27th, 28th or 29th August there is a problem which may have affected you this week. An issue with our systems means that payment for your shopping on these dates was delayed and will leave your account on 8th September.

Read more
Posted in Notes and briefings on 07 September 2016