Notes and briefings

Wicked Witch Kit


Price: £3.00
Ident no 3231-30369-0567-200


Wondrous Witches Hat


Price: £5.00
Bar code 5052449987386

What’s happened?
We’ve been alerted there’s a potential problem with our wicked witch kit and Asda wondrous witch hat due to the construction of the rim.
As the care and safety of our customers is a priority, we have withdrawn the Items from sale and are recalling the sold items as a precautionary measure. No other items in our ranges are affected. It goes without saying we’re sorry for the inconvenience caused.

What you should do:
If you have purchased this item, please bring it back to ASDA and we will give you a full refund.

No other products are affected by this recall.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 11 October 2013
Notes and briefings

Earlier this year our suppliers Kids II UK recalled their Bright Starts “Start Your Senses” Zebra toy.

This recall – which was reported in the Daily Mail this week – was a precaution because of concerns over the yellow dye used in the toy. Kids II UK would like to reassure customers that there have been no reported cases of illness or injury resulting from this product.

The model numbers affected start with a letter Q followed by a four digit number.

If you bought one of these toys from Asda please contact Kids II UK on 01582 816080 to arrange a full refund.

Posted in Notes and briefings on 02 October 2013
Notes and briefings

Soya and mustard in Asda Chosen by you cocktail sausage and tomato dip pack 80g

Incorrect label

Date code: Use by 5th September
Price: £1.00
Barcode: 0505244989613

What’s happened:
The wrong label stating Cocktail sausage and tomato dip has been put onto a chicken product. There is a presence of soya and mustard in the product which is not declared on the packaging and is therefore a potential allergen risk for customers who are sensitive to soya and mustard.

What you should do:
If you have bought a cocktail sausage and tomato dip please return it to your nearest store where you will be given a full refund. You do not need your receipt. We are very sorry for any convenience caused and will ensure this doesn’t happen again.

No other date codes have been affected.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 21 August 2013
Notes and briefings

Product: Asda Sliced Bread White 800g baked in store

Date code: Use By: 07/08/2013

Price: £0.79

Barcode: 05051413856949

What’s happened:
This batch of product is potentially contaminated with a small amount of metal. It’s only the product made in the Oldbury store that’s affected, and no other lines or date codes are affected.

What you should do:
Please bring the product back to store with or without a receipt for a refund.

We are very sorry for any inconvenience caused and will ensure this doesn’t happen again.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 02 August 2013
Notes and briefings

Price: £3.00

Barcode: 5011231809022

Model Number: 80902

Disney Monsters University Sports Bottle

What’s happened

As a precaution Asda’s supplier Spearmark is recalling the Disney Monsters University Sports Bottle, due a potential choking hazard presented by the rubber drinking nozzle detaching from the lid.

What you should do

If you have purchased the Disney Monsters University Drink Bottle after 1st July 2013 from Asda, please dispose of it or take it back to your local store for a full refund. No receipt necessary. To help identify the product that needs to be recalled there is a label on the base of the product that will include the following Model Number No 80902 no other Sport Bottle products are not affected.

We would like to apologise for any inconvenience. If you require further information, or have specific questions or concerns, please contact Spearmark using the below details.

Spearmark

www.spearmark.co.uk

Posted in Notes and briefings on 31 July 2013