Notes and briefings

Asda Kettles Product Recall

  • Price: £11.96
  • Barcode: 0505244981227, 0505244981228, 0505244981229, 0505244920804, 0505244920805, 0505244920790
  • Model number: WK8282H-S, WK8282H-W & WK8282H-B

What’s happened:

As a precaution Asda are recalling the above Asda Plastic Kettles due to a potential fire safety risk.

What you should do:

If you have purchased any of the Asda Plastic Kettles after 1st October 2011, please dispose of it or take it back to your local Asda for a full refund. No receipt necessary. To help identify the product that needs to be recalled there is a label on the base of the product that will include the following code: -
Model Number WK8282H-S / WK8282H-W / WK8282H-B. No other Asda kettle products are affected.

We would like to apologise for any inconvenience.

If you would like any further information please contact: Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 03 March 2014
Notes and briefings

Little Tikes Cuddly Blanket product recall

  • Price: £4.00
  • Barcode: 0505244979156

What’s happened:

As a precaution Asda is recalling the Little Tikes Cuddly Blanket which is sold exclusively by Asda. We have become aware of a potential choking hazard presented by the fabric rings at each corner which may detach from the blanket on a limited number of products.

What you should do:

If you have purchased the Little Tikes Cuddly Blanket take it back to your local Asda or contact Asda.com for a full refund. No receipt necessary. To help identify the product that needs to be recalled there is an attached sewing label with a spec code number, 07C.08.13.075

Asda and Little Tikes would like to apologise for any inconvenience.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 19 February 2014
Notes and briefings

Product:

  • Asda 4 Breaded Alaska Pollock Fillets, 520g
  • Date Code: 19/02/2014
  • Price: £3.00
  • Barcode: 505244988903

What’s happened:

It has been brought to our attention that Asda 4 Breaded Alaska Pollock Fillets, 520g, with a Use By date of 19th Feb has been incorrectly packed with Asda Lightly Dusted River Cobbler that contains milk. Milk is not declared on the packaging and therefore this product has the potential to cause an adverse reaction to people who are allergic to milk.

What you should do:

If you have purchased this product with the use by date of 19th February, please bring it back to your nearest Asda store where you will be given a full refund.

You do not need your receipt.

We are very sorry for any inconvenience caused and will ensure this doesn’t happen again.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 14 February 2014
Notes and briefings

Product:

  • All Sleepsecrets mattresses

What’s happened?
A range of Sleepsecrets branded products sold through our website has been identified as potentially failing to meet UK fire safety standards. As a precaution we are recalling all mattresses sold under this brand and have withdrawn them from sale.

What should you do?
If you have purchased one of the affected products through our website you will be contacted by Monday 20th Jan 2014.

In the meantime if you would like any further information please contact Asda Customer Relations on 0800 952 3003.

Posted in Notes and briefings on 14 January 2014
Notes and briefings

Nut traces in Asda Chosen by you Choco Curls, Choco Balls, Golden Balls, Honey Hoops (375g)

Chosen by you cereals

Date code: All date codes

CBY Golden Balls, 375g – £1.58, Barcode 000002114862
CBY Honey Hoops, 375g – £1.58, Barcode 000002109113
CBY Choco Curls, 375g – £1.68, Barcode 505244920457
CBY Choco Balls, 375g – £1.42, Barcode 505244920455

What’s happened:
The products listed above may contain traces of nuts. The presence of nuts has not been declared on the packaging and therefore this product is a potential risk for customers who have any form of nut allergy

What should you do:

If you have bought Asda Chosen by you Choco Curls, Choco Balls, Golden Balls or Honey Hoops (375g), please bring them back to your nearest store where you will be given a full refund. The products are also part of a 3 for £3.00 promotion. You do not need your receipt. This includes any date code.

We are very sorry for any inconvenience caused and will ensure this doesn’t happen again. If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 06 December 2013