Notes and briefings

Product: McVitie’s Toasting Waffles
Best Before Date: 27,28 & 31 Aug 2015
Weight: 200g (8 pack)
Price: £1
Barcode: 0500016801410 4

McVitie's Toasting Waffles

What’s happened?
The recipe of the McVitie’s Toasting Waffles has changed and now contains Milk and Lupin. The ingredient changes were updated on the product packaging, with Milk and Lupin clearly labelled. However, a small number of consumers have purchased or consumed the product without realising there has been a change. McVitie’s have therefore decided to take the pre-cautionary measure to withdraw from sale the products that they believe to be implicated. No other McVitie’s products or Use By codes are affected.

What should you do?
If you have any packs of these waffles dated with the above Best Before dates please bring them back to your nearest store where you will be given a full refund.

You do not need your receipt

If you have any questions about the product or the change please contact the United Biscuits’ Consumer Services Team using one of the below methods:

Email : ubconsumerservices@unitedbiscuits.com
Web link: www.unitedbiscuits.com
Phone number: Freephone 0500 011710 between 9am – 5pm

Posted in Notes and briefings on 03 July 2015
Notes and briefings

Kiddu Lane Group 1/2/3 Car Seat

What’s happened:

Kiddu are recalling the Kiddu Lane Group 1/2/3 Car Seat sold from June 2012 until May 2015 due to a potential safety issue when used in a Group 1 format i.e. with the buckle and harness.
The identified problem is connected to the Kiddu Lane Group 1/ 2/ 3 car seat with DS07 or YS07 markings on the stitched label on the side cover of the booster part of seat or imprinted markings on underside of the booster seat. It is noted that in rare cases due to a potential manufacturing defect, the buckle may open in the event of an impact.

What you should do:

Although the number of cases reported are very low Kiddu nonetheless deem that the safety of children’s products is an absolute priority. Kiddu therefore recommend that you immediately stop using the product as a Group 1 car seat (i.e.: with the buckle and harness) and contact them on 0161-702-5061 for further advice.

If you are using this product as a High Back Booster (Group 2) or Booster (Group 3) which uses the car seat belt rather than the harness, this recall does not affect this part of the product. Should you have any concerns about using this product as a Booster please contact the Kiddu Helpline on 0161 702 5061 where a dedicated member of the team will be able to advise you.

Kiddu are very sorry for any disappointment and inconvenience this may cause, but hope you understand that your child’s safety is the highest priority.

We are very sorry for any inconvenience caused and will ensure this doesn’t happen again. If you would like any further information please contact:

Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 19 June 2015
Notes and briefings

Date code: BB 21st June 2015
Price: £2.00
Barcode:505244991685

Asda Prawn Salad

What’s happened:
It has been brought to our attention that a small number of our Asda Prawn Salad, with a best before code of the 21st June 2015 has an incorrect base label on the pack for Tuna. This incorrect label does not declare the product may contain shellfish.

What you should do:
We don’t believe we have sold any of the affected product but if you have purchased Asda Prawn Salad with a Best Before as above, with a tuna label on the product, please bring this back to your nearest store where you will be given a full refund.

You do not need your receipt.

We are very sorry for any inconvenience caused and will ensure this doesn’t happen again. If you would like any further information please contact: Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 18 June 2015
Notes and briefings

Date code: BB 13th & 14th July 2016
Price: £3.00
Barcode: 505244915252

Chosen By You Strawberry Cheesecake

What’s happened:
It has been brought to our attention that a small number of our Asda Chosen by You Strawberry Cheesecakes, with a best before code of 13th & 14th July 2016 may have been incorrectly packed with some Chocolate cheesecake which contains soya. Soya is not declared on the packaging and therefore this product has the potential to cause an adverse reaction to people who are allergic to soya.

What you should do:
If you have purchased Asda Chosen by You Strawberry Cheesecake with a Best Before as above, please bring them back to your nearest store where you will be given a full refund.

You do not need your receipt.

We are very sorry for any inconvenience caused and will ensure this doesn’t happen again. If you would like any further information please contact:

Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 16 June 2015
Notes and briefings

Date codes: 18.06.2015, 19.05.2016, 20.06.2015, 21.06.2015, 22.06.2015, 23.06.2015, 24.06.2015, 25.06.2015
Price: £1.68
Barcode: 5060195902768

Genius Gluten Free Crumpets 4pk

What’s happened:

It has been brought to our attention that Genius Gluten Free Crumpets 4Pk with best before code of either 18.06.2015, 19.06.2015, 20.06.2015, 21.06.2015, 22.06.2015, 23.06.2015, 24.06.2015, 25.06.2015 may contain gluten, making it a possible health risk to anyone who is allergic or has an intolerance to gluten.

What you should do:

If you have purchased Genius Gluten Free Crumpets 4Pk with a best before codes of either 18.06.2015, 19.06.2015, 20.06.2015, 21.06.2015, 22.06.2015, 23.06.2015, 24.06.2015, 25.06.2015, please contact our Customer Care team on the number supplied below where you will be given a full refund.

We are very sorry for any inconvenience caused and will ensure this doesn’t happen again.

If you would like any further information please contact: Genius Customer Careline – 0845 874 4000

Posted in Notes and briefings on 08 June 2015