Notes and briefings

Nut traces in Asda Chosen by you Choco Curls, Choco Balls, Golden Balls, Honey Hoops (375g)

Chosen by you cereals

Date code: All date codes

CBY Golden Balls, 375g – £1.58, Barcode 000002114862
CBY Honey Hoops, 375g – £1.58, Barcode 000002109113
CBY Choco Curls, 375g – £1.68, Barcode 505244920457
CBY Choco Balls, 375g – £1.42, Barcode 505244920455

What’s happened:
The products listed above may contain traces of nuts. The presence of nuts has not been declared on the packaging and therefore this product is a potential risk for customers who have any form of nut allergy

What should you do:

If you have bought Asda Chosen by you Choco Curls, Choco Balls, Golden Balls or Honey Hoops (375g), please bring them back to your nearest store where you will be given a full refund. The products are also part of a 3 for £3.00 promotion. You do not need your receipt. This includes any date code.

We are very sorry for any inconvenience caused and will ensure this doesn’t happen again. If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 06 December 2013
News & Blogs

Peanut traces in Asda Chosen by you Ground Almonds 150g

Date code: All date codes
Price: £1.52
Barcode: 21049798

What’s happened:
We’ve found some batches of Asda Chosen by you Ground Almonds (150g) may contain traces of peanut. The presence of peanuts has not been declared on the packaging and threfore is a potential allergy risk for people with a peanut allergy.

What you should do:
If you have bought a pack of Asda Chosen by you Ground Almonds (150g) please return it to your nearest store where you will be given a full refund. You do not need your receipt. We are very sorry for any convenience caused and will ensure this doesn’t happen again.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in News & Blogs on 22 October 2013
Notes and briefings

Product:

  • Strawberry 6 × 330 ml – Barcode: 505244984492
  • Orange and pineapple 6 × 330ml – Barcode: 505244984493
  • Blackcurrant 6 × 330ml – Barcode: 505407001509

Price: £1.78

Date: All date codes

What’s happened?
There is a possibility that the white caps on these bottles may come loose if chewed. As a precautionary measure the products have been recalled. We’re sorry for the inconvenience caused.

What you should do:
If you have purchased this item please do not use it. Please bring it back to ASDA and we will give you a full refund.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 16 October 2013
Notes and briefings

Price: £7.96
Barcode: 050524492085 2
Model Number: ZD398

Asda 2000W Hairdryer

What’s happened:
As a precaution Asda is recalling the Asda Hair Dryer due to a potential safety issue.

What you should do:
If you have purchased the Asda Hair dryer after 1st September 2012, please dispose of it or take it back to your local Asda for a full refund. No receipt necessary. To help identify the product that needs to be recalled there is a label on the handle of the product that will include the following code: 15B.10.12.106 – Model Number ZD398. No other Asda hair styling products are affected.

We would like to apologise for any inconvenience.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 11 October 2013
Notes and briefings

Wicked Witch Kit


Price: £3.00
Ident no 3231-30369-0567-200


Wondrous Witches Hat


Price: £5.00
Bar code 5052449987386

What’s happened?
We’ve been alerted there’s a potential problem with our wicked witch kit and Asda wondrous witch hat due to the construction of the rim.
As the care and safety of our customers is a priority, we have withdrawn the Items from sale and are recalling the sold items as a precautionary measure. No other items in our ranges are affected. It goes without saying we’re sorry for the inconvenience caused.

What you should do:
If you have purchased this item, please bring it back to ASDA and we will give you a full refund.

No other products are affected by this recall.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 11 October 2013