Notes and briefings

Product:

  • Asda 4 Breaded Alaska Pollock Fillets, 520g
  • Date Code: 19/02/2014
  • Price: £3.00
  • Barcode: 505244988903

What’s happened:

It has been brought to our attention that Asda 4 Breaded Alaska Pollock Fillets, 520g, with a Use By date of 19th Feb has been incorrectly packed with Asda Lightly Dusted River Cobbler that contains milk. Milk is not declared on the packaging and therefore this product has the potential to cause an adverse reaction to people who are allergic to milk.

What you should do:

If you have purchased this product with the use by date of 19th February, please bring it back to your nearest Asda store where you will be given a full refund.

You do not need your receipt.

We are very sorry for any inconvenience caused and will ensure this doesn’t happen again.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 14 February 2014
Notes and briefings

Product:

  • All Sleepsecrets mattresses

What’s happened?
A range of Sleepsecrets branded products sold through our website has been identified as potentially failing to meet UK fire safety standards. As a precaution we are recalling all mattresses sold under this brand and have withdrawn them from sale.

What should you do?
If you have purchased one of the affected products through our website you will be contacted by Monday 20th Jan 2014.

In the meantime if you would like any further information please contact Asda Customer Relations on 0800 952 3003.

Posted in Notes and briefings on 14 January 2014
Notes and briefings

Nut traces in Asda Chosen by you Choco Curls, Choco Balls, Golden Balls, Honey Hoops (375g)

Chosen by you cereals

Date code: All date codes

CBY Golden Balls, 375g – £1.58, Barcode 000002114862
CBY Honey Hoops, 375g – £1.58, Barcode 000002109113
CBY Choco Curls, 375g – £1.68, Barcode 505244920457
CBY Choco Balls, 375g – £1.42, Barcode 505244920455

What’s happened:
The products listed above may contain traces of nuts. The presence of nuts has not been declared on the packaging and therefore this product is a potential risk for customers who have any form of nut allergy

What should you do:

If you have bought Asda Chosen by you Choco Curls, Choco Balls, Golden Balls or Honey Hoops (375g), please bring them back to your nearest store where you will be given a full refund. The products are also part of a 3 for £3.00 promotion. You do not need your receipt. This includes any date code.

We are very sorry for any inconvenience caused and will ensure this doesn’t happen again. If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 06 December 2013
News & Blogs

Peanut traces in Asda Chosen by you Ground Almonds 150g

Date code: All date codes
Price: £1.52
Barcode: 21049798

What’s happened:
We’ve found some batches of Asda Chosen by you Ground Almonds (150g) may contain traces of peanut. The presence of peanuts has not been declared on the packaging and threfore is a potential allergy risk for people with a peanut allergy.

What you should do:
If you have bought a pack of Asda Chosen by you Ground Almonds (150g) please return it to your nearest store where you will be given a full refund. You do not need your receipt. We are very sorry for any convenience caused and will ensure this doesn’t happen again.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in News & Blogs on 22 October 2013
Notes and briefings

Product:

  • Strawberry 6 × 330 ml – Barcode: 505244984492
  • Orange and pineapple 6 × 330ml – Barcode: 505244984493
  • Blackcurrant 6 × 330ml – Barcode: 505407001509

Price: £1.78

Date: All date codes

What’s happened?
There is a possibility that the white caps on these bottles may come loose if chewed. As a precautionary measure the products have been recalled. We’re sorry for the inconvenience caused.

What you should do:
If you have purchased this item please do not use it. Please bring it back to ASDA and we will give you a full refund.

If you would like any further information please contact:
Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 16 October 2013