Notes and briefings

The December issue of Asda Magazine includes a festive planner with tips for Christmas on pages 10-11.

One of these tips suggested spraying your Christmas tree with hairspray to “glue” the needles together to stop them dropping on the floor.

We recognise this is a bad idea and would urge people NOT to spray their Christmas trees with hairspray as this poses a fire risk.

We apologise for the error.

Posted in Notes and briefings on 28 November 2014
Notes and briefings

Prosecco Spumante Extra Dry 75cl
(This product has a yellow label)

  • Barcode: 05052898002906
  • Lot Numbers: L1402606, L1403271, L1403503, L1403655, L1404044
  • Price: £5.48

Product safety recall

What’s happened:
As a precaution Asda is recalling the above Prosecco Spumante Extra Dry due to a small number of bottles shattering.

What You Should Do:
If you have purchased the Prosecco Spumante Extra Dry, please take it back to your local Asda for a full refund. No receipt necessary. If you know someone else who has one, please ask them to return it to us. To help identify the product that needs to be recalled, there is a Lot Code on the back label (see above picture) of the product that will include one of the following codes: L1402606, L1403271, L1403503, L1403655, L1404044 – only products with these Lot Codes are affected. No other lot code or pack size is affected.

Asda would like to apologise for any inconvenience.

If you would like any further information please contact Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 20 October 2014
Notes and briefings

Product: Cow & Gate Sweet Squash and Chicken jars from 7 months plus (200g)

Date Code: Batches with expiry dates 01.07.16; 22.07.16; 21.08.16; 10.09.16

What’s happened:

Due to a labelling error Cow & Gate are recalling four batches of their Sweet Squash and Chicken from 7 months+ (200g) jars with the expiry dates shown above. Babies with wheat or egg allergies or intolerance should not eat this product. The product is suitable for the majority of babies but the presence of egg and wheat make it unsuitable for babies who are allergic or intolerant to wheat or egg. The jar incorrectly displays “No added egg” and “gluten free” in a tickbox although both egg and wheat are correctly shown in the ingredient list.

Cow & Gate would like to apologise for this error and would like to reassure you of their continued commitment to providing high quality products for your baby to enjoy.

What you should do:

If you have purchased one of the mislabelled jars of Cow & Gate Sweet and Chicken 7m+ (200g) from Asda, please bring it back to your nearest Asda store where you will be given a full refund, or contact Cow & Gate directly for a refund. You do not need your receipt.

If you would like any further information please contact Cow & Gate’s careline on 0800 9774000 or visit their website at www.cowandgate.co.uk for further information. No other Cow & Gate baby foods are affected.

Posted in Notes and briefings on 14 October 2014
Notes and briefings

Asda toaster recall

Product and barcodes:
Asda Plastic Toasters Black & White 4-slice
Barcodes: 05052449208313, 05052449208320
Price: £17.96

Asda Plastic Toasters Black, White & Silver 2-slice
Barcodes: 05052449208283, 05052449208290, 05052449208306
Price: £9.96

What’s happened:

As a precaution, Asda is recalling the above plastic toasters due to the possible risk of electrical shock.

What you should do:
If you have purchased any of the Asda Plastic Toasters, please take it back to your local Asda for a full refund. If you know someone else who has one, please ask them to return it to us. No receipt necessary. To help identify the product that needs to be recalled, there is a label on the base of the product that will include the following code:
Model Number KS-2418B / KS-2418W / KS-2118B / KS-2118W /KS-2118S.

No other Asda toaster products are affected.

Asda would like to apologise for any inconvenience.

If you would like any further information please contact: Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 18 August 2014
Notes and briefings

Recalled plug charger

  • Barcode: 0505244987183 / 0505407006086
  • Batch code: ALL
  • Price: £4.00

What’s happened:

As a precaution Asda is recalling the MW USB Charger which is sold exclusively by Asda. We have become aware of an issue relating to the product overheating on a limited number of products.

Read more
Posted in Notes and briefings on 29 May 2014