Notes and briefings

Best Before 28/05/2016
Price: £1 Barcode: 501776411500

Kettle Chips

What’s happened?
Kettle Foods Ltd has identified that a limited number of bags of Kettle Chips products, all with a best before date of 28th May 2016, may contain pieces of plastic that are similar in appearance to the crisps. The products in question are:
KETTLE Chips Lightly Salted 150g (this is the only affected product sold at Asda)
KETTLE Chips Sea Salt & Balsamic Vinegar 40g,
KETTLE Chips Mature Cheddar & Red Onion 40g,
KETTLE Chips Lightly Salted Multipack 5 x30g,
KETTLE Chips Lightly Salted 30g (this affected product is only available as a complimentary product and available only on certain trains).
As a precautionary measure Kettle Foods Ltd are asking customers not to eat the product.

What you should do?
If you have purchased the Lightly Salted Kettle Chips with a best before date of 28th May 2016 you can return these to your nearest Asda store where you will be given a full refund. You do not need your receipt.

We are very sorry for any inconvenience caused.

If you have any of the other Kettle Chips products included in this notice please return the empty pack for a full refund, including postage, together with your name and address to:

Kettle Foods Ltd, Barnard Road, Norwich NR5 9JP

If more information is required, please call Kettle Foods Ltd via Freephone 0800 616996, visit the website www. kettlefoods.co.uk or call Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 04 February 2016
Notes and briefings

Best Before:
October 2016 – all batch codes inclusive of all batch codes.
November 2016 – all batch codes inclusive of all batch codes.
December 2016 – all batch codes EXCEPT 363.

Barcode: 505407023644
Price: £3

Biere De Luxe product recall

What’s happened?
A very small number of ASDA Biere de Luxe (10 × 250ml) bottles may break when being opened.
As a precautionary measure we have decided to recall the affected products.
No other date codes or batches are affected by this recall.

What you should do?
If you have purchased ASDA Biere De Luxe (10 × 250ml) any of the codes detailed above, please bring these back to your nearest store where you will be given a full refund.
You do not need your receipt.

We are very sorry for any inconvenience caused. If you would like any further information, please contact: ASDA Customer Relations: 0800 952 0101

Posted in Notes and briefings on 29 January 2016
Notes and briefings

Date Code: BB October 2016
Batch code: 5291
Price: £0.78
Barcode: 5051413621516

Allergen alert Asda Chip Shop Curry Sauce Mix

What’s happened?
It has been brought to our attention that a small number of our Asda Chip Shop Curry Sauce Mix, batch 5291 Best Before October 2016 contains Cheese Sauce Mix. This incorrect label does not declare that the product contains the allergen Milk.

What you should do?
If you have purchased Asda Chip Shop Curry Sauce Mix, batch code 5291, Best Before October 2016 please bring it back to your nearest store where you will be given a full refund. You do not need your receipt.

We are very sorry for any inconvenience caused. If you would like any further information please contact: Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 16 December 2015
Notes and briefings

You may have come across a false rumour circulating online suggesting that the product code HMA on some Asda meat products stands for the Halal Monitoring Authority or Halal Meat Authority.

Our own label halal meat is very clearly labelled as halal, so our customers can make an informed choice when purchasing their meat.

HMA is a product code which refers to the different sites of our suppliers. All our Asda branded products contain different combinations of letters that determine where a product is supplied from. This has no connection with halal meat.

Posted in Notes and briefings on 09 December 2015
Notes and briefings

Date Code: BB November 2016.
Batch codes: 5309 & 5310
Price: £0.78
Barcode: 5051413621509

Asda Cheese Sauce Mix

What’s happened?
It has been brought to our attention that a small number of our Asda Cheese Sauce Mix, batch codes 5309 and 5310, and with a best before date of November 2016 contains curry sauce mix. This incorrect label does not declare the product contains Mustard and Wheat.

What you should do?
If you have purchased Asda Cheese Sauce Mix Batch 5309 or 5310 BB November 2016 please bring it back to your nearest store where you will be given a full refund. You do not need your receipt.

We are very sorry for any inconvenience caused. If you would like any further information please contact:

Asda Customer Relations – 0800 952 0101

Posted in Notes and briefings on 01 December 2015