News & Blogs

We're working hard to get your Luton store open again after fire

General store manager Mick McCarthy writes about the work going on to get Asda Luton open again after the fire that caused extensive damage in March.

Luton colleagues at Dunstable

Mick is pictured above at one of his regular briefings with a group of Luton colleagues who are now working at our Dunstable store.

Mick writes: "We are conscious we’re an important hub for the local community and want to reopen as soon as possible for our customers.

“We’re currently three weeks into a 14-week rebuilding plan. At the moment demolition work is taking place on the three sides of the building that were most badly damaged. I’m spending quite a bit of time on the site seeing how things are progressing.

“Our 350 colleagues from the Luton store are now spread around seven stores in the area – Hemel Hempstead, Dunstable, Milton Keynes, Biggleswade, Hatfield, Stevenage and Hitchin.

“We’re holding listening groups every week at the stores with the Luton employees, going in and making sure they’re settled in and everything is going ok, as well as updating them on progress with the store rebuild.

“To relocate 350 colleagues without access to many of our files is a feat in itself. The colleagues have responded really positively and I’ve got a fantastic team working with me night and day to help.

“As well as the impact on customers and colleagues, we’re aware that the Luton foodbank has been hit by the loss of their donation point in our store, and we’re working with the other stores to see if we can share some of their donations equally with the Luton foodbank.

“The store was due to have a full remodel in 12 months’ time and this will now take place ahead of schedule, so customers can look forward to an improved shopping experience when we reopen.

“Thank you to all our customers and colleagues for their patience as we work to get the store up and running again.”

In the meantime the nearest large Asda stores are Dunstable and Stevenage.

The petrol station is open as normal. Please keep checking this page for further updates.

Posted in News & Blogs on 18 April 2017