We launched our first George Supplier Academy course 18 months ago covering Final Quality Inspection. Our purpose was to partner and empower our supply base by:
- Delivering high quality training within our supply chain.
- Focusing on the people that actually do the job. Not Senior managers.
- Developing one way of working “The George Way” across the Globe for all our training modules.
- Removing unnecessary cost, waste and time from of our supply chain.
By doing all of the above we have started to move away from a traditional tell and do approach to Quality, known in the industry as Quality Control moving to Quality Assurance which ensures everyone is focused on the same set of principles and goals.
To date we have trained 475 candidates with a 76% successful pass rate. This covers nearly a third of our production sites across Turkey, Sri Lanka, India, Italy, Bangladesh and China.
We have seen a huge improvement in our Quality performance and this has given us the confidence to launch a Fabric Inspection module and we have several more courses in the pipeline across George and Asda Home and Leisure.
We have set ourselves the target of training 15000 colleagues around the world by 2015.
It’s so rewarding when you see this in action and meeting the likes of Suresh and Manik.