All ASDA colleagues are fully trained to help make the shopping experience as easy as possible.
At ASDA, each of our stores offers a wide range of disability and family – friendly services, and all of our colleagues are fully trained to help make the shopping experience as easy as possible. From the Braille guns we use on packaging, and our hearing loops and Minicom text service, to the baby changing facilities with free nappies and feeding rooms – we aim to make our stores accessible to all.
In fact, in 2008 we began fining drivers £60 for the misuse of disabled and parent and child parking bays in our car parks. All profits generated by this scheme are given to baby charity Tommy’s and Motability, the national disability charity which provides a car scheme for disabled people.
To further ensure everyone enjoys shopping with us, we have a selection of trolleys to suit the needs of every customer. These range from smaller ‘smart shoppers’ to our larger family – sized trolleys with child seats. We also have options for elderly shoppers and customers with disabilities – including Electronic Mart Karts. Customers who require a demonstration can simply ask one of our colleagues at the service desk for details.