News & Blogs

Lizzy Massey on why we’ve taken the precaution of removing our Little Angels newborn nappies from sale

Lizzy MasseyAs Vice-President of Own Brand at Asda, I really care about our relationship with our customers and it’s incredibly important to me that we create products, like our Little Angels nappies, that they can trust. So when I saw the pictures posted on Facebook showing a baby suffering, my heart went out to him and his parents, especially as I’m a mum myself and see everything involving children through the perspective of “what if that were one of mine”.

Parents want to do the best for their children so it’s our job to make sure that Little Angels products, including the millions of nappies that we sell, always live up to their expectations. The materials we use in them are common in nappies and they are manufactured in a controlled, sealed environment where rigorous quality and safety checks take place.

Whilst checks and controls are in place to give parents confidence in our products, if there’s a suggestion that something is wrong, we will act quickly. That is why we immediately started a full investigation into this incident and have taken the precautionary step of removing our range of newborn nappies from sale until we understand what has happened.

If any customer has concerns about any of our Little Angels nappies, they can bring them back to their store and we will happily refund them or they can contact our Customer Services Team on 0800 952 0101.

Posted in News & Blogs on 26 July 2017
News & Blogs

Seven-year-old Dylan Russell was invited in for a special day “working” in our Huyton store after colleagues spotted him tidying up the baskets at one of the checkouts.

Dylan, who has autism, used to get anxious or restless towards the end of shopping trips until he struck up a great relationship with colleagues like Gareth.

Gareth and Dylan

His mum Michelle says he’s “in his element” when he’s in Asda and wants to work on the checkouts when he grows up.

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Posted in News & Blogs on 21 July 2017
News & Blogs

This week we’ve been recognising our fantastic long-serving colleagues – like Pauline Brown, who’s worked at our Cramlington store for 45 years.

Pauline, front, with colleagues

Colleagues with more than 25 years of service got together at the Big Asda Anniversary to celebrate their commitment to our stores and customers.

Pauline has worked on the checkouts at the store since 1972 and has no plans to retire.

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Posted in News & Blogs on 20 July 2017
News & Blogs

Good luck to our “superstar” colleague Jodie Boyd-Ward who’ll be playing for the England Wheelchair Rugby League team at the World Cup.

Jodie and former Great Britain rugby league international Paul Sculthorpe

Jodie, who has severe arthritis, works at our Middleton store in Leeds and also plays for Leeds Rhinos. She was presented with her England shirt by former Great Britain rugby league international Paul Sculthorpe (pictured above).

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Posted in News & Blogs on 19 July 2017
News & Blogs

Two-year-old Leo Spavin can now join his mum and dad on their weekly shop at Asda Scunthorpe thanks to our GoTo Shop trolley.

Leo with Nikki and Chris

Leo has a rare genetic disorder and is cared for full-time by his mum Nikki, pictured above with Leo and her husband Chris.

Nikki said: “The trolley helps massively … I couldn’t do a big shop on my own before. In this trolley he is elevated and facing us, which means he’s much happier because he can see everything that’s going on!”

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Posted in News & Blogs on 14 July 2017